While we endeavour to accommodate you in the hotel that we have listed, it is common practice in many tourist towns that the hotels overbook. We book a lot of hotel rooms each year so it is not likely to happen to us but…. it can happen. In this instance the hotel will ensure that we are accommodated in a similar standard hotel in that town or in close proximity.
We stay at every hotel that we book and there are instances where the hotel does not meet our internal quality standards. In this instance we will change the hotel and notified booked guests in advance of the change. Our reviews are normally performed 6 months prior to travel so you will have plenty of notice.
On some race tours (Tour de France, Giro d’Italia and Vuelta Espana) it is not always possible to book 4 star as some towns do not have 4 star accommodation. In this instance we will clearly identify the hotel and number of stars in the detailed itinerary.
*Major service items are at Guests cost
For guests who are cycling